Information Profile
How to apply, company background, discover our values & why we operate at the heart of our community.
Position Description
Information specific to the role, including selection criteria. If selection criteria are not addressed, you will not be considered for the role.
If you are interested in becoming part of our successful team, you can apply by emailing your resume (PDF or Word format), completed selection criteria and details for three (3) current referees to recruitment@communitymutual.com.au, by no later than 5.00pm Friday 16th September 2011.
Member Relationship Officer - Telephone Service Centre
Location - Armidale Head Office - Full Time Permanent
You will be required to provide quality service to members through the provision of a full range of lending, insurance and all Community Mutual products and services, ensuring members are provided with products and services that suit their individual needs and goals. This position requires work outside of normal business hours between 7am – 8pm and Saturdays on a roster basis.
Selection Criteria:
ASIC Tier II Statement of Attainment (or willingness to obtain within three (3) months);
Compliance to legislative and industry requirements;
Demonstrated understanding and commitment to the organisation‟s values;
Sales training/skills or qualifications (or willingness to obtain);
Well displayed skills in Microsoft Office programs such as WORD, EXCEL OUTLOOK.
Outbound Call centre training (or willingness to undertake).
Please ensure you meet ALL the selection criteria to apply.
Applicants seeking further information on this position should contact the Human Resources Officer on 132 067 or recruitment@communitymutual.com.au.
