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New England
Credit Union Ltd - Corporate Profile
New England
Credit Union (NECU) is one of the leading providers of financial
services in the New England and North West areas of
New South Wales. It is the largest inland regional community Credit
Union in Australia with a member base of approximately 51,000 members
and an asset base in excess of $500 million.
NECU’s
organisational purpose is to provide our members with Trusted
Community Banking.
We employ local people who are
empowered to make local decisions, we offer high quality customer
service, treat people as individuals and are proud of our involvement
in our local communities.
NECU
is totally committed to the financial well being of it’s
members, who receive superior customer service and have access
to a full range of quality, competitively priced financial products
and services.
Membership of NECU has many benefits, one of which is an entitlement
as a shareholder to an equal say in the running of the Credit Union.
Members of NECU have the democratic right to vote at Annual General
Meetings and participate in the election of the Board of Directors.
NECU members are much more than just a number. They are treated
with dignity and respect, because after all they are a part-owner
of the Credit Union.
History
For over 35 years, NECU has paid attention to members needs, and
has a proud history of delivering outstanding results. It was
first established as the University of New England Staff Credit
Union on 15 January 1970.
Since its beginnings in 1970, NECU has expanded through a series
of new branch openings and mergers with other Credit Unions in
Northern NSW. Today NECU employs about 165 people from the New
England and North West regions.
Locations
There are now 18 branches and 2 agencies of NECU located in an
area that stretches from Quirindi in the South to Tenterfield
in the North and from Walcha in the East to Mungindi in the West.
Access to NECU is also available through the national network
of ATM’s and EFTPOS terminals, through Swift Access telephone
banking and Web Access internet banking.
Our local Telephone Service Centre, equipped with state of the
art technology, is available from 8.00am until 6.00pm Monday to
Friday and from 8.30am until 12 noon on Saturdays. The friendly
staff in the call centre can attend to all account enquiries and
funds transfers, and are also able to take loan applications and
enquiries.
Cities and towns where NECU provides face to face banking services
include Armidale, Ashford, Barraba, Bingara, Bundarra, Glen Innes,
Guyra, Inverell, Manilla, Moree, Mungindi, Nundle, Quirindi, Tamworth,
Tenterfield, University of New England, Uralla, Walcha, Warialda,
and Werris Creek.
Our Values
Everything we do is underpinned by our core values:
Flexible Supportive Approachable Friendly
Our values are embedded in our organisation and form the basis
of our business planning, recruitment processes; training and leadership
development.
Our employees proudly provide quality service to our members in
a flexible, honest, fair and caring manner, demonstrating our commitment
to our members.
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